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As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
Too many members with no filter can result in either hours of swiping to find someone you fancy, or hundreds of messages in your inbox that you’ll never have time to read.We work hard to make sure that your safety and privacy are never compromised. You can use our site on your computer, tablet and mobile phone. If you’ve been on the site for a while it might be time to give your profile a makeover.Updating your profile will make it feature higher in searches and attract more people. Read More We are two sisters from a farming background, who have always had a passion for the countryside and the outdoors.The ODA monitors enquiry and complaint levels and the issues complained about.It can intervene if it sees worrying trends or serious matters of concern.